Legal

Terms of Use

Last updated: 4 November 2026.
Contact: support@subnook.com

These terms are between you and Carnivore Clan Ltd, which owns Subnook. They cover the Subnook desktop app and the website at subnook.com.

By installing or using Subnook, you agree to these terms and to our Privacy Policy.

YouTube

Videos stay on YouTube. Subnook plays them with YouTube’s official embedded player, so YouTube’s rules apply to playback.

By using Subnook, you also agree to the YouTube Terms of Service.

The license we give you

We give you a personal, non-exclusive license to install and use Subnook on computers you control, for your own viewing of YouTube channels you follow. You may not resell the app or rent it.

One license covers one Mac installation.

What you must not do

• Use Subnook to download, copy, or redistribute YouTube video files
• Use Subnook to scrape, resell, or bulk-export other people’s channel lists
• Abuse our feed cache or try to break YouTube or Subnook
• Reverse engineer the app except where the law allows

Content and playback

Videos stay on YouTube. The player is YouTube’s. Some videos cannot be embedded; Subnook may hide those. Age-restricted or blocked videos follow YouTube’s rules, not ours.

Your data

Your inbox, saves, and mutes stay on your computer. You build your channel list with Import or Popular. We may cache public channel IDs and public upload metadata so the inbox can update. Details: Privacy Policy.

Export a backup from Account if the data matters to you. Computers fail. We are not a cloud backup of your watch list. Keep the computer you use reasonably secure.

Trial, payment, and refunds

If we offer a free trial, its length is on the homepage and in the app. When the trial ends, you need a paid license to keep using Subnook.

You buy a license on subnook.com. Stripe processes the payment. Plans, prices, tax, and any friend or discount codes in effect at checkout are shown on the pay page—not in an old copy of the app.

Vouchers and friend codes apply only to your first payment on a license. For an annual plan, that means the first year only; renewals are at the then-current price without the same voucher. A lifetime license has a single payment, so there is no second year to discount.

If something is wrong with a purchase, email support@subnook.com. We will treat refunds fairly. Chargebacks for a working license may mean we revoke that license.

Friend rewards

The friend program is an optional promotion. It is not wages or a partnership. Current discount amounts, reward rates, and payout thresholds are shown on the website and in the app ($hare). We can change or end the program. We can refuse or void a reward if the rules are not met or we reasonably suspect abuse.

First purchase only. Friend discounts and referrer rewards apply to a buyer’s first qualifying payment on subnook.com through a valid friend code—not to renewals, later years, or purchases elsewhere. On your own first paid license you may use your own friend code at checkout to get the buyer discount; that purchase does not earn you a referrer reward. Duplicate or fraudulent purchases do not count.

A referral only counts after a waiting period from the charge, and only if the payment is not refunded, disputed, or reversed. The app shows pending, cleared, and paid slots; exact rules match what you see there.

We pay out only when you still hold an active paid license (or a lifetime license that has not been refunded or revoked), you have reached the required number of cleared referrals, you have given valid payout details, and our payment partner has released the underlying funds. Payout timing, currency, and transfer fees are described in the app. You are responsible for tax on rewards.

If you cancel an annual subscription, unpaid rewards lapse. If we already paid you and a sale is later reversed, we may offset that from a future payout. If you cancel, the referral screen disappears from the app, but we keep billing and referral records where the law or fraud prevention requires it.

Nothing in this section limits consumer rights in the country where you live. It only describes the friend promotion, separate from your Subnook license.

Availability

YouTube, public feeds, or our feed cache can fail or change. The copy of your inbox on your computer is still yours. If YouTube changes how embedding or feeds work, we may have to change or pause features.

THE APP AND SITE ARE PROVIDED AS IS. TO THE EXTENT THE LAW ALLOWS, CARNIVORE CLAN LTD IS NOT LIABLE FOR LOST DATA, LOST PROFITS, OR INDIRECT LOSS. OUR LIABILITY FOR A PAID LICENCE IS LIMITED TO THE AMOUNT YOU PAID US FOR THAT LICENCE IN THE 12 MONTHS BEFORE THE CLAIM.

Nothing here limits liability for death or personal injury caused by negligence, or for fraud, or anything else the law says we cannot limit.

Changes

We may update these terms. The date at the top will change. If a change is material, we will say so on the site or in the app. If you keep using Subnook after that, you accept the new terms. If you do not, uninstall.

Law

These terms are governed by the laws of England and Wales. If you are a consumer, you also keep any rights you have in the country where you live.

Contact

Carnivore Clan Ltd · Subnook
support@subnook.com

YouTube is a trademark of Google LLC. Subnook is not affiliated with, endorsed by, or sponsored by Google or YouTube.